We are excited to announce that we have redesigned our website with a fresh look and new lines of NLP and AI solutions for Bahasa Indonesia.
What’s new?
More Categorized AI Solutions
We have streamlined our solutions to fit various business needs. Our AI solutions focus on customer engagement, business optimization, fraud detection, natural language and text processing, and speech processing.
Products Update
Multichannel CX Analytics- Multichannel CX Analytics is an AI technology that can gather information about customers across various communication channels such as emails, messaging apps, and social media. Companies can not only know what people are saying about them but also get meaningful insights through big data technology.
- Speech Analytics
- Speech Analytics is an AI technology that can turn customer service calls into insights. It gathers statistics of customer calls, addresses customers’ key concerns, and helps companies to monitor their customer service agents' performance.
- Chatbots
- Besides taking over conversations with customers 24/7, this chatbot is also an auto-learning chatbot that has organic learning capability to gather information from document inputs or previous conversations with customers.
- Meeting Transcription
- Meeting Transcription is an automatic transcription technology that can handle Minutes of Meeting (MoM) more accurately and effectively using speech recognition technology. The machine can detect multiple speakers, gather meeting's key statistics, and enable users to edit transcription and instantly search for any content needed.
- Voice Biometrics
- Voice Biometrics can authenticate customers over the phone using their own voices automatically. It replaces the traditional time-consuming security questions with accurate voice biometrics that can enhance agents’ productivity, detect fraud, and boost customer service calls experience.
- Hoax Intel
- Hoax Intel is a hoax detection engine and ecosystem. It utilizes deep learning technology to do fact-checking and identify whether a piece of news is true or false.
- NLP Toolkit API
- NLP Toolkit API is a natural language processor with Deep Learning AI that is specifically designed for text-based data in Bahasa Indonesia. It can analyze, classify and extract information from text-based data at scale.
- Speech-to-Text
- Speech-to-Text is an automatic transcriptor engine that converts audio data to text by using an Automatic Speech Recognizer (ASR) technology and machine learning tuned for Bahasa Indonesia.
- Text-to-Speech
- Text-to-Speech automatically converts text input to speech. It transforms text to naturally spoken Bahasa Indonesia speech output by using a speech synthesizer technology and advanced machine learning.
